Privacy policy

Data controller

Grupo Charlesson.

Contact: oficina@charlesson.eu.

What data we process

The information sent through the form or by email: name, email, reason and message. The server keeps technical logs for security purposes.

What we use it for

To reply to your message and, where appropriate, to manage the relationship you ask us for: a commercial proposal, a partnership, investor information, a recruitment process or a press enquiry.

We do not use your data to send you advertising or to build profiles.

Legal basis

Your consent, which you give when you submit the form (Art. 6(1)(a) GDPR) and, when you ask us for a proposal, taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

How long we keep it

For the time needed to handle the enquiry, up to 12 months.

Who we share it with

Technical providers may process data to provide services, including Hostinger web hosting in the EU and, if configured, the form submission service.

Third-party resources

To display the website, your browser downloads nothing from other servers: fonts and animations are served from our own domain. We do not use analytics or advertising tools. Links to other websites (for example, the group companies or LinkedIn) only take you there if you click them, and each is governed by its own policy.

Your rights

You can request access to, rectification or erasure of your data, as well as restriction of processing, objection and portability, by writing to oficina@charlesson.eu. You can withdraw your consent at any time.

If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security

The website is always served over an encrypted connection (HTTPS). We apply reasonable technical and organisational measures to protect your data.

Changes to this policy

If we change this policy, we will publish the new version on this page with its update date.